1xlite Privacy Policy

1 Who We Are

1xlite is an online sports betting and live casino platform operating at 1xlite.vin, designed specifically for players in Pakistan. The platform provides sports betting markets covering cricket, PSL, T20 internationals, football, esports and other sports, alongside a live casino section with real dealer tables. All account balances and transactions operate in Pakistani Rupees (PKR).

This Privacy Policy explains how 1xlite collects, processes, stores and protects the personal data of users who register accounts, make deposits, place bets or otherwise interact with any part of the 1xlite platform — whether through the website or the mobile app.

By using 1xlite, you acknowledge that you have read this Privacy Policy and understood how your personal data will be handled. If you do not agree with how we process your data as described in this policy, please do not use the platform.

2 Data We Collect

1xlite collects personal data in several different ways depending on how you interact with the platform. The categories of data we may collect include:

Registration Data

When you create a 1xlite account you provide us with basic identifying information. This includes your full name, date of birth, email address, phone number and the country you are registering from. This information is required to set up your account and verify that you meet the minimum age requirement of 18 years.

Identity Verification Data

To comply with our verification requirements and protect against fraud and underage access, 1xlite may request supporting identity documents at various points during your use of the platform. This can include a copy of a government-issued identification document such as a CNIC, passport or driving licence, and proof of your payment method ownership. Documents submitted for verification are processed securely and retained in accordance with our data retention practices described in Section 7.

Transaction Data

Every financial transaction on your 1xlite account generates a record. This includes deposit amounts and dates, withdrawal requests and their processing status, bet history including stakes, odds, markets and outcomes, and bonus credits or deductions. This transaction record is part of your account history and is retained as required.

Technical & Device Data

When you access 1xlite — whether through a browser or the app — we collect certain technical data automatically. This includes your IP address, browser type and version, device type, operating system, screen resolution, session duration and the pages you navigate to within the platform. This data helps us maintain platform performance, troubleshoot issues and detect unusual activity patterns.

Behavioural Data

We record how you use the platform — which sports you bet on, which casino games you play, how often you log in and how long your typical sessions are. This data is used for responsible gaming monitoring, fraud detection and service improvement. It is not used to build profiles for selling to third parties.

3 How We Use Your Data

1xlite uses the personal data it collects for specific, legitimate purposes. We do not use your data for purposes beyond those listed below without first seeking your consent where required.

We rely on different legal bases for processing depending on the purpose. Account management, transaction processing and fraud prevention are necessary for the performance of your contract with 1xlite. Responsible gaming monitoring is carried out in the legitimate interest of protecting users. Marketing communications are only sent where you have given explicit consent.

4 Payment Data

When you make a deposit or request a withdrawal on 1xlite using JazzCash, Easypaisa, Raast, bank transfer or a debit or credit card, you provide payment information that is used solely to process that transaction. 1xlite does not store full card numbers, full bank account details or mobile wallet PINs on its own servers.

Payment transactions are processed through secure payment gateways. The payment provider receives only the data necessary to complete the transaction. 1xlite retains a record of the transaction — including the method used, the amount in PKR and the date — as part of your account transaction history. This record is retained for fraud prevention and account management purposes.

Your payment details will never be used for any purpose other than processing your own deposits and withdrawals. They will not be passed to any third party for marketing, profiling or any unrelated commercial purpose.

5 Cookies & Tracking

1xlite uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file placed on your device when you visit the website. It does not contain executable code and cannot be used to access other files on your device.

Types of Cookies We Use

• Essential cookies: These are required for the platform to function. They handle your login session, keep you authenticated while you navigate and remember your account preferences. The platform cannot operate properly without them.
• Analytics cookies: These track aggregate usage patterns — which pages are most visited, how long sessions last and where users drop off. This data is anonymised and used only to improve the platform experience.
• Preference cookies: These remember settings you have chosen such as language preferences or display options so you do not have to set them again each time you log in.
• Security cookies: These assist with fraud detection and platform integrity by flagging unusual access patterns tied to a session.

Most browsers allow you to control or disable cookies through their settings. However, disabling essential cookies may affect your ability to log in and use the 1xlite platform normally. Disabling analytics or preference cookies will not affect your ability to bet or manage your account.

6 Who We Share Data With

1xlite does not sell your personal data to anyone. We share data only in the following limited circumstances and only to the extent necessary for the stated purpose:

• Payment processors: To complete your deposit or withdrawal, your payment details are shared with the relevant payment gateway such as the JazzCash or Easypaisa processing system or the banking network. These providers are bound by their own strict data protection obligations.
• Identity verification providers: Where third-party verification services are used to confirm your identity documents, only the specific data needed for that check is shared. These providers process your data on our behalf under confidentiality agreements.
• Live casino game providers: If you play in the Live Casino section, the game studio provider receives limited session data necessary to operate the game table. They do not receive your payment data or full account details.
• Platform infrastructure providers: Companies that provide hosting, content delivery and technical infrastructure for 1xlite may have access to server-level data. These relationships are governed by strict data processing agreements.
• Legal and regulatory requirements: If 1xlite is required by law or a legitimate legal process to disclose user data, we will comply with that requirement. We will notify the affected user where we are legally permitted to do so.

No personal data is shared with any third party for independent marketing, advertising or profiling purposes at any time.

7 Data Retention

1xlite retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data type based on the purpose for which the data was collected and any applicable requirements.

• Account registration data: Retained for the lifetime of your account and for a period following closure to handle any outstanding queries or disputes.
• Transaction records: Retained for a minimum of five years following each transaction. This is necessary for financial record keeping, fraud investigation and responding to disputes.
• Identity verification documents: Retained for the period required following account closure. Documents are securely deleted once the retention period has expired.
• Technical and device data: Retained for up to twelve months from collection for security and platform improvement purposes, after which it is anonymised or deleted.
• Marketing consent records: Retained for the duration of your marketing opt-in and for a reasonable period after opt-out to demonstrate compliance with your preferences.

When data is no longer required for any legitimate purpose it is securely deleted or irreversibly anonymised. You may request early deletion of certain data types by contacting 1xlite support, subject to the retention requirements described above.

8 Security Measures

1xlite takes the security of your personal data seriously and applies technical and organisational measures to protect it against unauthorised access, loss, alteration or disclosure. The main security measures in place include:

• TLS encryption for all data transmitted between your device and 1xlite servers, covering login, account activity and all payment transactions.
• Encrypted storage of sensitive account and identity data on secured servers with restricted access controls.
• Continuous monitoring of account activity to detect unusual patterns that may indicate unauthorised access or fraud.
• Regular security reviews and updates to the platform infrastructure.
• Access to personal data by 1xlite staff restricted on a need-to-know basis with role-based access controls in place.

While 1xlite applies strong security measures, no online platform can guarantee absolute security. You also have a role to play in keeping your account secure — use a strong, unique password, do not share your login credentials with anyone and contact support immediately if you notice any suspicious activity on your account.

9 Your Rights

As a registered user of 1xlite, you have rights in relation to the personal data we hold about you. These rights are as follows:

• Right of access: You can request a copy of the personal data 1xlite holds about you. We will provide this within a reasonable timeframe after verifying your identity.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic contact information directly in your account settings.
• Right to erasure: You may request that 1xlite delete your personal data. We will action this where there is no legitimate reason to continue holding it. Note that transaction records and identity verification data may need to be retained for the periods described in Section 7 regardless of an erasure request.
• Right to restrict processing: In certain circumstances you may request that we limit how we use your data while a dispute or query is being resolved.
• Right to withdraw consent: Where data processing is based on your consent — such as marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of legitimate interests in certain circumstances. We will review such objections and respond accordingly.

To exercise any of these rights, contact the 1xlite support team. We may need to verify your identity before actioning any request. We aim to respond to all data rights requests within 30 days.

10 Children's Privacy

1xlite is strictly an adult platform. Registration and use of the platform is permitted only for individuals who are 18 years of age or older. 1xlite does not knowingly collect personal data from anyone under the age of 18.

If we discover or have reason to believe that a user under the age of 18 has registered an account, that account will be immediately closed, any associated funds will be handled in accordance with our underage account policy, and all personal data associated with that account will be deleted from our systems as soon as the investigation is complete.

If you are a parent or guardian and believe that a minor may have registered on 1xlite using false information, please contact our support team immediately so that we can investigate and take appropriate action.

11 Marketing Communications

1xlite may send you promotional communications about new features, upcoming offers, cricket and PSL betting markets, live casino promotions and other platform news. We will only send marketing communications to you if you have explicitly opted in to receive them during registration or through your account settings at any later time.

Marketing communications from 1xlite may be sent by email or push notification via the app, depending on your preferences and the contact details you have provided. We do not send unsolicited SMS marketing messages.

You can withdraw your consent to receive marketing communications at any time by:

• Updating your notification preferences in your 1xlite account settings.
• Clicking the unsubscribe link in any marketing email sent by 1xlite.
• Contacting 1xlite support and requesting to be removed from marketing communications.

Withdrawing your marketing consent will not affect your ability to continue using your 1xlite account, placing bets, making deposits or withdrawals or accessing any other platform feature. You will continue to receive transactional communications related to your account activity regardless of your marketing preferences — these are not marketing communications and cannot be opted out of while your account is active.

12 Changes to This Policy

1xlite may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to the platform or other relevant developments. When material changes are made, we will notify registered users by email where possible and display a notice on the platform.

The date shown at the top of this page reflects when the policy was most recently updated. We encourage you to check this page periodically to stay informed about how 1xlite handles your personal data. Your continued use of the platform after a policy update constitutes acceptance of the revised version.

If any update to this Privacy Policy significantly affects your rights or how your data is used in a way you are not comfortable with, you may request account closure through the 1xlite support team.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how 1xlite has handled your personal information, please get in touch with the support team. Contact details and response times are available through the FAQ page.

For data-related queries specifically — such as access requests, erasure requests or concerns about data processing — please clearly state the nature of your request when you contact us so that it can be directed to the appropriate team promptly.